Privacy Policy for Bit Protego
Bit Protego is committed to protecting the privacy and security of information collected from users of our antivirus software, endpoint protection solutions, and other cybersecurity services. This Privacy Policy describes how we collect, use, disclose, and protect your information when you interact with our site and services.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include antivirus software development, endpoint protection, malware removal, ransomware defense, network security assessments, cybersecurity consulting, data backup and recovery, threat intelligence, and managed security services.
- Information You Provide to Us: This includes information you provide when you register for our services, contact support, fill out forms, or purchase our products. This may include contact information (e.g., name, organization, email address, phone number) and payment information.
- Device and Usage Information: When you use our software and services, we may collect information about your device and how you use our services. This includes IP addresses, unique device identifiers, operating system type, browser type, software version, data about potential security threats like malware samples, malicious URLs, and suspicious files. This information is primarily collected for the purpose of detecting, preventing, and remediating security threats.
- Diagnostic and Performance Data: We may collect data related to the performance of our software and services, such as crash reports, usage statistics, and information about the features you use. This helps us improve our products and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services, including the development of new security features and threat intelligence.
- To detect, prevent, and respond to security incidents, malware, and other online threats.
- To process transactions and manage your account.
- To communicate with you, including providing customer support, sending service announcements, and providing updates about our products and services.
- To personalize your experience with our services.
- To comply with legal obligations and enforce our terms and policies.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with third parties in the following limited circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- Legal Requirements and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Bit Protego, (iii) act in urgent circumstances to protect the personal safety of users of the service or the public, or (iv) protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you.
4. Data Security
We implement a variety of security measures to maintain the safety of your information when you place an order or access your personal information. These include physical, electronic, and procedural safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right to object to our processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time where Bit Protego relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Bit Protego
1110 Dallas Dr #333
Denton, TX 76205
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